HairLync ("we", "our", or "us") provides a mobile application that connects clients with hair salons and stylists for booking appointments and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using HairLync, you agree to the collection and use of information as described here.
Information We Collect
| Category | What we collect | Why |
|---|---|---|
| Account Information | Name, email address, phone number, physical address, user ID, account role (client or professional) | To create and manage your account, and to sign you in |
| Authentication Data | Access and refresh tokens | To keep you securely signed in between sessions |
| Location | Precise or approximate device location | To find and display nearby salons on the map |
| Camera & Photos | Photos you take or select from your device | To set a profile picture or upload service-related images |
| Booking Information | Appointment details, service requests, booking history | To process, schedule, and manage your bookings |
| Notifications | Notification preferences and scheduled reminders (delivered locally on your device) | To send booking reminders and status updates |
| Subscriptions & Purchases | Subscription status and purchase history | To manage premium features purchased through Apple In-App Purchase. Payment card details are handled entirely by Apple — we never receive or store your payment information |
How We Use Information
- To provide, operate, and maintain the HairLync app
- To let clients discover salons and book appointments
- To let salons/stylists manage incoming booking requests
- To send appointment reminders and account-related notifications
- To improve app performance, reliability, and user experience
- To detect, prevent, and address technical issues or fraudulent activity
Data Sharing
We do not sell your personal information. We may share limited data with:
- Service providers who help us operate the app (e.g., cloud hosting, mapping services)
- Salons or stylists you choose to book with, so they can fulfill your appointment
- Apple, to process subscription payments through In-App Purchase (we do not receive your payment card details)
- Authorities, if required by law or to protect the rights, safety, and security of our users
Data Storage & Security
Your data is stored securely on our servers and, where necessary for offline access, on your device. Authentication tokens are stored locally on your device and used to keep your session secure. We use industry-standard measures to protect your information, but no method of transmission or storage is 100% secure.
Your Rights & Choices
- You can review and update your profile information within the app
- You can disable location, camera, or notification permissions at any time via your device settings
- You can request access to, correction of, or deletion of your account data by contacting us below
Children's Privacy
HairLync is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the app after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
luiglowinc@gmail.com